Frequently Asked Questions

FAQ

What are Greenville Sports Leagues' office hours?
We are generally here from 9:00am - 4:00PM, Monday - Friday. GSL offices are closed on the weekend.

Where is your office located?
Society Hall
504 Rhett St.
Cowork Space Suite 102 
Greenville, SC 29601

Common questions are categorized below. To find the answer to your question, scroll down. If your question is not on here, feel free to contact us via the Contact page.

Before You Register

Is the website secure?
I am new to GSL and I want to play, how do I find more information about upcoming leagues? (For example: Coed Flag Football, Winter season)
What is the minimum number of players I need to start a team?
What is the cost per team?
What is the minimum age requirement?
What is the deadline for registration?
Do I have to have a team to register?
Can I be placed on a team with my friend(s) or coworker(s)?
What is the refund policy?

 

Fees

What is the difference between the team fee and individual fee?
What are the different payment options?
Are there any additional fee associated with payments?
Why am I being charged more than the team fee?
What is the deadline for payment?
Do registration fees include shirts?
Can I order shirts for my team through GSL?

Before The Schedule Is Released

Can I confirm that my team is registered?
How do I create a roster and invite others to play on my team? 
When will my schedule come out?
Can I change my team name?
Can I change my nickname?
Can I change my password?
Does GSL provide softballs/kickballs?
What bats/balls are approved for softball?
What is the maximum players on a roster?
Individual: I am not showing up on any teams, when will I be assigned?
Individual: Will I be placed on an existing team?
 
During The Season

What is an GSL Blue Card?
What happens when there is inclement weather?
My team is going to have to forfeit, what do I need to do?

 

League Playoffs

When will the league playoffs begin?
How do the standings determine the seeding?

 

 

Before You Register

Is the website secure?
Absolutely!

I am new to GSL and I want to play, how do I find more information about upcoming leagues? (For example: Coed Flag Football, Winter season)
From the GSL home page, select "Play" to view "Upcoming Leagues." Leagues are listed under their respective sport. Click the yellow links to dial into more detailed information about each league.

What is the minimum number of players I need to start a team?
Each sport has a different minimum roster requirement, the answer can be found in the 'Format' section of that league page or league rules.

What is the cost per team?
Follow the same path as described above, the answer can be found in the 'Cost' section of that league page.

What is the minimum age requirement?
Players must 21 or older to participate in GSL.

What is the deadline for registration?
The latest we will accept a team registration is 4 business days prior to the start of a league, or until that league fills up. If you're interested in participating, it is strongly recommended that you register sooner rather than later because many of our leagues sell out long before the beginning of the season.

Do I have to have a team to register?
NO!  Individuals and small groups are encouraged to register, especially if they don't know anybody and/or don't have enough players for a full team.  Every season, we create "Free Agent" teams comprised of individual registrants for the league. We build the rosters and send that information to every free agent so individuals can contact each other prior to the start of the season.

Can I be placed on a team with my friend(s) or coworker(s)?
Yes! When you register as an individual, if you place the names of your friend(s) and/or coworker(s) in the comments section, we can place you on the same team.

What is the refund policy?
The only acceptable form of requesting to be withdrawn from a league is to email GSL.

  • Teams
    There are NO refunds during the 5 business days prior to the scheduled start of a league. Teams can withdraw with a $150 administration fee prior to 5 business days before the scheduled start of a league.
  • Indivdiuals
    There are NO refunds during the 5 business days prior to the scheduled start of a league. Individuals can withdraw with a $30 administration fee prior to 5 business days before the scheduled start of a league.

Fees

What is the difference between the team fee and individual fee?

  • Team Fee
    Covers the maximum number of players on a team, depending on which sport. You are not required to pay individual fees on top of the team fee. For example, Coed Flag Football is $550/team, NOT $550/team + $70/individual.
  • Individual Fees
    Each sport and division has individual registrants. These registrants are charged a per person fee, based upon sport and division. Individual fees include a t-shirt and equipment (when applicable).

What are the different payment options?
Payment Option 1: "Pay in Full NOW" will charge a credit card for the full team fee upon registration.
Payment Option 2: Pay Deposit ($150) up registration, and balance due prior to start of league
Payment Option 3: Teammates will each be paying their portion of the team fee separately through the website.

Are there any additional fee associated with payments?
The New GSL Website contains licensed software which entails a $3.95 transaction fee for every payment made through the GSL website.

Why am I being charged more than the team fee?
If the number of players invited to your team online exceeds the max roster number listed for your league, there will be an additional fee of $20/person.

What is the deadline for payment?
Payments are due no later than 4 business days prior the first scheduled game of the season. If paying by check, please bring one (1) check for the remaining team fee to the first scheduled game of the season. If you don't pay, you don't play.

Do registration fees include shirts?
Shirts are only included in the fees for individual registrants participating with the Free Agent teams.

Can I order shirts for my team through GSL?
GSL works closely with Color My Shirt. Listed below is pricing for team shirts:

  • 1 Color shirt / 1 Color print (GSL Logo Front) = $9.50 / shirt
  • 1 Color shirt / 1 Color Print (Custom Front) = $13.00 / shirt
  • Numbers on back = +$3.50 / shirt
  • Names on back = +$3.50 / shirt

Please use the contact form on the website if you wish to order shirts for your team through GSL.

Before The Schedule Is Released

Can I confirm that my team is registered?
Yes, when you log into your account, you will be able to view the status of your team through your player dashboard.

How do I create a roster and invite others to play on my team? 
Team captains can login to their GSL profile and click "Manage Teams." To invite players to join, the captain must click the team they wish to add to. There, in the roster management area, captains can "Add Players", can see who has accepted or declined invitations and build their final roster.

When will my schedule come out?
The league schedule is released when the league fills up, or no later than 2 business days prior to the scheduled first game of the season.

Can I change my team name?
Only the designated team captain has the ability to change the team name. Captains can log into the website, click on the link to their team, and under "Change Team Name" can insert a new team name.

Can I change my nickname?
Your nickname can be changed through your player dashboard. Click "Edit my Profile" on the left panel, then you can change the information in the field under "Nickname" to the new name.

Can I change my password?
Your password can be changed through your player dashboard. Click "Change Password" on the left panel, then enter the new password as you wish.

Does GSL provide softballs/kickballs?
GSL only provides equipment to GSL's free agent teams of individuals, when applicable. We DO NOT provide equipment for other teams, but can sell you any quantity you want for an extra charge.

  • Kickballs - $15/ball
  • Softballs - $7/ball

What bats/balls are approved for softball?
View our Bat List[link] for non-approved equipment.

What is the maximum players on a roster?
The number is based upon the sport and division. Please view RULES [link] page. 

Individual Registration Questions:

  • I am not showing up on any teams, when will I be assigned?
    If you have registered as an individual for a league, you will begin receiving email notifications from us (with roster and contact information for your team) at the very latest 2 business days prior to the schedule first game of the season. We generally will begin sending information as soon as we know we will have enough players to finalize the "Free Agent" team.
  • Will I be placed on an existing team?
    Individual registrants will be placed on a team call the "Free Agents" created by GSL along with the other individuals who have signed up for the same sport and division. On very rare occasion, players will be placed on existing teams.

During The Season

What happens when there is inclement weather?
Leagues may be canceled due to weather conditions, dangerous or unplayable field conditions, facility constraints, etc. GSL staff makes every effort to play all scheduled games, thus we will not cancel games until absolutely necessary. Therefore, if you are calling/emailing concerning a decision on a cancelation, remember we will not have an answer until close to the start of the league, at the latest 4PM on the day of scheduled games in question.

All cancelations will be posted to two (2) outlets: GSL Facebook Page & GSL Twitter. GSL will NOT notify captains via email or phone of this cancelation. It is the captain's responsibility to inform all teammates of any cancelations. If inclement weather develops during league play, GSL staff will attempt to contact those remaining teams scheduled to play that day/night. Depending on the time of cancellation, some teams will have to be notified on site.

When games are canceled, follow next week's schedule (ex. If April 13 is cancelled teams should follow the April 20 schedule for their next game). The games that were canceled will be made up towards the end of the season if time allows. GSL reserves the right to run a shortened season without a refund. GSL also reserves the right to schedule games on days other than your regularly scheduled league day/night if necessary.

My team is going to have to forfeit, what do I need to do?
Notifications of forfeits must be sent by EMAIL ONLY to the GSL office at least 2 hours prior to the start of league play for the day. This means, if the first games of the evening begin at 6PM, notifications must be received via email by 4PM. This allows us time to notify the opponent of the forfeiture so they don't go to the park. A win and points will be awarded to the team not at fault, and any team with a forfeit will automatically drop to the bottom of any tie breaking situation in league standings.

If notifications are not received, the team captain will be invoiced for $30* and the opposing team will be rewarded with a gift certificate to the sponsor bar for that season (this does not apply to individual based teams).

*Teams are required to complete the $30 payment before they are eligible to play the following week.

League Playoffs

When will the league playoffs begin?
Typically, league playoffs will begin the week following the final regular season games and will be played on the same day as the regular season. In the case of 2 or more rainouts during the season, GSL reserves the right to host games on days other than a normal day of play.

How do the standings determine the seeding?
Teams are seeded according to forfeits, winning percentage, head to head competition, point differential, points against and points for. Any team with a recorded forfeit will automatically fall to the bottom of any tie breaker situation.

 

 

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